We value your feedback and are continuously working to improve accessibility. If you encounter any issues, have suggestions, or require assistance accessing any part of our website, please contact our Accessibility Coordinator.
We aim to respond to accessibility-related inquiries within a reasonable timeframe and provide alternative solutions as necessary.
Commitment to Accessibility
We are dedicated to ensuring that all users, including those with disabilities, can access our website easily and efficiently. Our goal is to provide an inclusive digital experience that aligns with Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. To achieve this, we continuously review and improve our website to meet accessibility standards and ensure that individuals with disabilities can browse, interact, and engage with our content seamlessly.
Accessibility Features on Our Website
We have implemented the following accessibility features to enhance the user experience for all visitors: Screen Reader Compatibility: Our website is designed to work with popular screen readers such as NVDA, JAWS, and VoiceOver.
Keyboard Navigation Support: Users can navigate through the site using only a keyboard, ensuring accessibility for those who cannot use a mouse.
Text Alternatives for Images: All meaningful images include alt text to provide context for visually impaired users.
Clear and Logical Heading Structures: We have structured our content with properly defined headings to facilitate easy navigation.
Color Contrast Compliance: Text and background color combinations are optimized to meet contrast requirements for better readability.
Adjustable Text Size: Users can adjust text size through their browser settings for improved readability.
Video and Audio Accessibility: Any multimedia content includes captions, transcripts, or alternative formats to ensure full accessibility.
Language Settings: The website’s language has been properly set to ensure screen readers interpret the content correctly. We continuously monitor and test our site to ensure compliance with accessibility standards and strive to make improvements wherever necessary.
Third-Party Content & Partial Compliance
Certain third-party content embedded on our website may not be fully accessible. This includes external tools, plugins, or third-party integrations beyond our direct control. We are actively working with third-party providers to encourage accessibility improvements. If you experience any issues with third-party content, please contact us, and we will do our best to provide an accessible alternative.
Physical Accessibility Arrangements (If Applicable)
In addition to digital accessibility, Pacific Pallet is committed to ensuring that our physical locations are accessible. Our facilities include: Accessible Parking Spaces: Reserved spots for visitors with disabilities. Wheelchair Accessibility: Our main office and service areas are wheelchair accessible. Assistive Services: Available upon request to accommodate visitors with special needs. If you require specific accommodations when visiting our physical location, please contact us in advance so we can best assist you.
Accessibility Statement
This statement was last updated on 01 MARCH 2025.
Pacific Pallet ("we," "our," or "us") is committed to ensuring digital accessibility for people with disabilities. We strive to provide an accessible and inclusive experience for all visitors to our website, www.pacificpallet.ca, in accordance with applicable accessibility laws and best practices.