We learn our customers’ palletization process, product lines & unit load requirements. Our account managers track buying patterns, transport & storage needs. We will integrate pallet specs & unit load requirements within our Production Systems & QC Processes. Our adoption to new technologies has enabled our customer service to be fast & reliable.
By using our own trucks, we can offer significant cost-savings with added reliability. We have 4 loading docks & 2 flatdeck loading areas to service multiple customers simultaneously. Third party carriers are welcome to schedule pick-ups.
We stock thousands of customer pallets for scheduled orders and aim to ensure each pallet is stored with proper air flow and optimal humidity. Wood is a natural product and needs to breathe. How pallets are stored can affect the look and condition of the pallets. We ensure that all pallets delivered to customers meet all requirements.
We design & build pallets for some of the largest pallet users in the country. We provide CAD drawings showing the dimensions & arrangement of the pallet components, as well as all materials used in its construction.
Here’s how pallet software works:
Our facility is ISPM-15 Program certified. See details on International Wood Packaging heat-treatment program. We provide HT stamping for pallets designated for overseas and any requests for custom branding or pallet painting.
For our large volume customers that own their own pallet float, we provide full service pallet repair. Our customized service includes but not limited to pallet sorting, pallet culling, full repair, pick-up and delivery. We also include detailed reports on pallet recovery and associated costs.
Our goal is to anticipate customer needs and to develop trusted relationships so you can experience stress-free pallet buying.